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Cap-Sud makes us believe that the entity is divided into 2 distinct companies (Cap Sud Etterbeek (sale/purchase) and Cap Sud Syndic), but all their activities are located at the same address (Cours Saint-Michel 93, 1040 Etterbeek ) and the same people manage these companies (see the accounts at the BNB). Just like "Iodis" which is only a sub-subsidiary of Cap-Sud (besides what does Iodis actually manage? Because there is just a label with sticky paper on your mailbox but what are the activities of this "society"?). Can you give me the VAT numbers of your companies if they are separate legal entities in order to check with the ECB? I can't find any VAT entity that corresponds to "Cap Sud Syndic". Sincerely
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Cap-sud bought our trustee Iodis. They had no problem organizing an AGM at the first opportunity to change their prices but on the other hand, they have been aware since last winter that we absolutely have to change the boilers, we have been asking them for months to gather three quotes (including two contacts that we gave them) and have no response to our emails and messages. It's really tiring to pay an expensive and nasty trustee and still have to chase after something so urgent. Unfortunately, it seems that this has become the norm for trustees in Brussels.
Update regarding the response received: there are indeed your contact details in our entrance hall.
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For a moment I thought this trustee (Cap Sud Syndic Bruxelles) was more serious than many others. Unfortunately, it seems I was wrong. Almost no repairs are made in our new 4-year-old building which is deteriorating month by month. Very often, they do not respond to emails. Concerning our co-ownership, they regularly make accounting errors. Their management of our co-ownership is very lacking in humaneness. Hoping for the slightest understanding on a case-by-case basis from them seems to me to be a utopia. And often, when you are lucky enough that they read your email, they seem to only read it diagonally and only understand half of it - sorry -> only the tenth. I am very disappointed with this trustee. Sometimes, this trustee even seems to make fun of us, co-owners. Often I wonder if they are incompetent to manage our co-ownership or in bad faith. They regularly give incorrect information. Is it intentional or is it incompetence? I do not know. Everything seems to have become extremely expensive since they managed our building. They lost my trust when I really believed in them. I sincerely hope that their mandate will not be renewed in our co-ownership. Based on my experience, I can only advise you to flee this trustee.
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2nd sale concerning me via this agency, but with their new director Mr. Techy, very friendly and always smiling!
Everything went very well and I of course agree with all the previous positive comments.
Visits launched as soon as the contract is signed, regular, administrative feedback managed by the agency (PEB, electrical certification, etc.), and in the end a quick sale in a neighborhood that is not so obvious!
And let's not forget the very charming 'Mademoiselle Manon', for whom it was, I believe, one, if not the first, solo sale and who handled herself like a boss, for most of the visits, and for convince the buyer!
Another big thank you to these 2 contacts, and maybe see you soon for another sale?! 🙏👏
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Top real estate agency 😍! And the pleasant, helpful and super responsive staff!
Glad to have done business with you!
Many thanks again 🤩 ❤️
Thanks to you I will finally soon own my first house, to know how to create a little cocoon for my family and myself 🥰 all this would never have happened without you!!!
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Alexandra welcomed me with mastery and understanding. The process was clear and simple, and Cap-Sud's mediation was important for the owner to accept our rental proposal.
We are extremely satisfied.
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Mr T. Techy was extremely professional and determined in the sale of a family property.
His expertise in the real estate market and his commitment greatly contributed to the success of this sale, which was quick.
Thank you again Mr T. Techy for your excellent service!
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I would like to warmly thank the CAP SUD agency and particularly Mr. JF Binet, for his professionalism, experience and availability, in the steps followed for the sale of my house!
Lisa