-
Agency unreachable very regularly.
Many emails left unanswered,
No follow-up of customer files
Tenant for 5 years, I have been asking for my annual charge adjustments for 4 years and I have been waiting for you for 4 years.
Regie recently bought by a group and no communication from them.
On the owner's side, I gave them a management mandate for furnished accommodation, rent estimate made without moving, diagnostics not carried out, changing management, accommodation rented in 3 days.
I do not recommend this agency in any way.
-
1 star because 0 is not possible.
The Régie des Célestins was good. Citya governed by the Célestins is a disaster (to be polite)!
3 months late on the return of the security deposit. Do not respond to emails and when you manage to have the switchboard, the accountant never answers his phone and hangs up.
They do not take formal notices to pay into account, but they only react if you request a court conciliation appointment!
If this happens to you, be sure to ask for the increase for the months late because they will not automatically integrate it. A good bunch of dishonest!
I finally received my security deposit and not a message of apology or explanation.
Good luck to those who have a contract with them (even our former owner finds them incompetent)
+
Very satisfied with the professionalism and follow-up offered by the Citya Régie des Célestins agency. I would like to sincerely thank Mrs RIAS for her support.
Available and attentive, she has always given good advice.
Thanks to her, I quickly found an apartment.
I can only recommend her services and contact her again for future projects.
-
To flee !
Incompetent management, we had water damage on the neighbor below from our shower which was reported 8 months before an intervention. Intervention which took place after I contacted the hygiene and health services of the town hall who took charge of the file because the floor of the bathroom was about to collapse.
In addition, several problems were reported and never solved (rodents that went through a hole under the kitchen cabinet, hot plates that cut out part of the apartment when they were turned on, not our name on the intercom ...)
You will find much better elsewhere