-
Would give zero stars if possible. There was a mix-up over the exact time of the visit. After a trip of an hour and half, and waiting there for a while, and not seeing anyone at the apartment, I called them. They were very unfriendly and told me nothing could be done. They told me the appointment was 2 hours ago. Yet they didn't call me when I didn't show. I tried to explain that there must have been a misunderstanding, and they told me I probably misunderstood the exact hour because of my French. I told them that I wrote it down properly, and even talked with them on the phone the day itself to confirm the visit. They never even sent me an sms or a confirmation email, I didn't even have a cell phone number. They didn't suggest a new date and they tried to hang up as quickly as they could. I tried to ask if there was some sort of solution, and wanted to know whether I could maybe come at a different date. They said it was probably sold already, and that in the off chance that it wasn't, I should call next week. Then they just hung up. I get that there can be a misunderstanding, but not looking for a solution is not okay. If they would have been friendly or forthcoming, and better organized from the start, it would have been a completely different experience.
+
I called on the phone to ask few question to Mr. Alessi and I hold him a lot on the phone . He helped me a lot thank you very much! Will appreciate and recommending you!
+
Excellent experience as a seller. Sarah sold our apartment in 2 days, at asking price. Very efficient and hardworking. Easy to communicate with. I highly recommend if you’re selling a property.
+
My brothers and sisters and I were delighted to entrust the sale of the family home to Mr. Mullenders and the Uccle team at My immo.
Their professionalism, their experience and their knowledge of the market in this southern part of the capital as well as all the support we needed made it possible to conclude the sale with all the guarantees we hoped for.
We particularly thank the person who handled our file within the agency and who was involved with determination and efficiency throughout this long process.
Very cordially
A. Wilkin
-
Very bad experience, they rented to us an apartment knowing the mold and heating issues. We asked for explanations and got no answers. Exact same behavior with renters before us.
+
A local agency that knows the neighborhood well and really takes care of its customers. They listen and are ultra professional. They give you good advice and are efficient. I highly recommend them.
+
